KNOWS NO LEVELS
THIS IS HOW WE’RE KEEPING YOU SAFE
Our generosity knows no levels and you can always expect more and more from us, even when we’re in lockdown. Find out more about our hygiene and safety practices, as well as how you can get your favourite Mugg & Bean meals conveniently and safely when our restaurants can’t be open to welcome you.
DOING MORE TO PROTECT YOUR SAFETY
Everything we do at Mugg & Bean has always been, and always will be about YOU. In this spirit, we have heeded our President and government’s call to temporarily change how we do business in response to the COVID-19 (Coronavirus) pandemic.
We are still keeping up strict safety and hygiene operating procedures to align with best practice requirements from the Health Ministry, as well as industry bodies. You can be assured that both Mugg & Bean restaurants and our delivery partners will adhere to the strictest hygiene standards and procedures all the way from receiving your order to delivery – to minimise the potential spread of the virus.
We would like to reassure you that while we continue to implement strict health, hygiene, and safety standards in our restaurants, we are taking stringent additional precautions and heightening these procedures in all our restaurants nationwide.
We’ve put posters up in all our restaurants to educate staff and customers on a proactive approach to prevention. We continue to consistently monitor the situation and are following the guidance of both local and global authorities.
Although the virus is not transmitted through food, we are working hard to put the hygiene and safety of our staff and customers first. We ask you to do the same as we fight this together!
WHAT THIS MEANS FOR YOU
Even though at times, you won’t be able to take a seat in our restaurants. You can still get those generous meals, freshly baked treats and much-needed coffee through various other channels including takeaway, online ordering, call and collect and kerbside delivery.
Stay home, stay safe and let your meal come to you! You can tap on our app or order via Uber Eats and Mr D. Please note that only selected restaurants offer delivery, so it’s best to call your local M&B and
find out how they do it.
It’s safe to come in and order at your favourite Mugg & Bean restaurant! We’ve taken all the necessary precautions and more to ensure you stay safe when you visit.
Make your takeaway process even quicker by calling ahead to place your order. That way you won’t have to wait while we prepare it and you can pick it up when it’s ready. Find contact details for your local M&B here
Keep moving with our quick, convenient and safe drive thru. Order, pay and collect all from the safety of your own car.
Stay in your car and stay safe call your local M&B, place your order, and then when you come to the restaurant, we’ll direct you to a reserved parking bay and bring your order out to you.
WHAT THIS MEANS FOR US
We’ve been keeping up these health and hygiene practices since 2020 and we’re not letting our guard down any time soon.
Reduced staff to limit contact and encourage social distancing
All staff are screened for symptoms at the beginning of each shift
Strict rules around face masks
Strict hand washing and sanitation routines. All back of house staff wash every 20 minutes as well as after every time they have touched raw and cooked foods, packaging, surfaces, and going to the wash room
Limited contact with delivery couriers
Contactless delivery from our delivery partners, where customers can leave a note for their food to be left at their doorstep
Please continue to stay safe and demonstrate the spirit of generosity that we know you share with us.